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Terms & Conditions

1. Introduction

Welcome to Fiestal Store! By accessing our website and placing an order, you agree to comply with these Terms & Conditions. Please read them carefully before using our services.

2. Orders and Payment

  • All orders are subject to acceptance and product availability.

  • Payment must be made in full at the time of purchase using the accepted payment methods.

  • Prices are displayed in EUR and include VAT where applicable.

3. Shipping

  • We ship within the United Kingdom & EU.

  • Orders are processed within 1–3 business days.

  • Standard delivery usually takes 3–7 business days.

  • Delivery is free for all orders within the UK & EU.

  • We are not responsible for delays caused by the courier or events outside our control.

4. Returns & Refunds

  • You have the right to return items within 14 days of receipt if they are unused and in original packaging.

  • To initiate a return, please contact our customer service at contact@fiestal-store.com.

  • Refunds will be issued within 14 days of receiving the returned item using the original payment method.

  • For faulty or incorrect items, we will cover return shipping costs and offer a full refund or replacement.

5. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the property of Fiestal Store and protected by copyright law.

  • You may not reproduce, distribute, or use any content without prior written permission.

6. Limitation of Liability

  • While we make every effort to ensure product descriptions and images are accurate, Fiestal Store is not liable for indirect, incidental, or consequential losses arising from the use of our website or products.

7. Governing Law

  • These Terms & Conditions are governed by the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

8. Contact Information

For questions regarding these Terms & Conditions, shipping, returns, or any other inquiries:
Email: contact@fiestal-store.com
Working Hours: Monday – Friday, 9:00 AM – 8:00 PM GMT

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